Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us, Creative Foto AG, Mülacher 12, 6024 Hildisrieden, phone: 041 288 85 10, fax: $6, e-mail: shop@creative-foto.ch
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).
You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery
(with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive
standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract by
.For this repayment, we will use the same means of payment that you used for the original
transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment
. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent
the goods back, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this
contract.The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.You only have to pay for any loss in value of the goods if this
loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual
selection or determination by you as the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Sample withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us).